The Directorate is responsible for the supervision and regulation of the insurance industry as provided for under Section 3A of the Insurance Act. This Directorate is charged with ensuring effective administration and control of insurance and reinsurance business in Kenya, enforcing standards for the conduct of insurance and reinsurance business in Kenya, licensing of insurance and reinsurance companies and advising the Government on the national policy to be followed in order to ensure adequate insurance protection and security for national assets and national properties. The Directorate is also charged with developing supervisory guidelines and prudential standards for better administration of the insurance industry, conducting inquiries and sharing information with other regulatory authorities. The Directorate is comprised of Prudential Supervision, Licensing and Enforcement, Intermediaries Supervision and Actuarial & Data Analytics Departments.

The Directorate is responsible for promoting the development of the insurance industry and protecting the interest of the insurance policyholders and beneficiaries by ensuring that the conduct of insurance players is in the interest of policyholders and beneficiaries as provided for under section 3A of the Insurance Act. It is comprised of Consumer Protection and Consumer Education Departments.

The Directorate is responsible for initiating, formulating and implementing innovative policies and practices that support institutional development and promotes development of the insurance industry. The Directorate supports the Authority in achieving its strategic objectives by generating knowledge and information to inform policy and decision making through research, innovation, policy, and strategy. It is charged with developing and reviewing relevant policies, procedures and guidelines to promote innovation in market development, undertaking research, promoting adoption and growth of innovative initiatives in the insurance development, market development and business re-engineering. The Directorate is supported by two Departments namely; Research & Innovation and Policy & Strategy Departments.

The Corporation Secretary & Legal Services Directorate is responsible for facilitating the development of legal and regulatory framework, providing secretarial services to the Board and advising the Board and Management on legal matters. It is charged with facilitating the development of supervisory guidelines and prudential standards and provision of legal services to the Authority including representation of the Authority in any legal proceedings. In addition, this Directorate is responsible for conducting legal research, statutory review and legal validation to inform policy on insurance business and providing support to supervisory staff on the application and interpretation of the Insurance Act. The Directorate is also responsible for preparation of corporate memoranda, review and recommendation of legal documents and monitoring the Authority’s compliance with statutory obligations.

The Directorate is instrumental in supporting the Authority achieve its mandate through provision of critical support services while maintaining high level of standards in service provision. The directorate is comprised of Finance, Human Resources, Information Communication Technology (ICT), Corporate Communication and Administration Departments. The Directorate is responsible for financial planning, management and control, Human Resources management, Information Communication Technology , Corporate Communication and Administration services.

The Directorate is responsible for providing independent, objective assurance and consulting services designed to add value and improve the Authority’s operations. The mission is to enhance and protect organizational value by providing risk-based and objective assurance, advice, and insight. It helps the Authority accomplish its objectives by bringing a systematic, disciplined approach to evaluate and improve the effectiveness of governance, risk management, and control processes.

The Department is responsible for acquisition of goods, works and services for the Authority. The function is carried out in strict adherence to the Public Procurement and Asset Disposal Act, 2015, Amendment 2022 and the Public Procurement and Asset Disposal Regulations, 2020. Some of its functions include but not limited to; Maintain and update annually standing lists of registered suppliers required by the Authority; Prepare, publish and distribute procurement and disposal opportunities including invitations to tender, pre-qualification and registration documents; Co-ordinate the receiving and opening of tender documents; Co-ordinate the evaluation of tenders; Prepare and publish tender awards; Implement the decisions of the accounting officer including disposal committee and coordinating all procurement activities; Monitor contract management by user departments to ensure implementation of contracts in accordance with the terms and conditions of the contracts; Co-ordinate internal monitoring and evaluation of the supply chain function; and Prepare consolidated procurement and asset disposal plans.